The OffBits products that are purchased online from our webstore can be returned within 28 days of the purchase date for exchange or store credit only.
The OffBits will only except products returned with receipt.
The OffBits will not except products returned outside of original package, damaged or used products.
If any delivered products were received damaged or have manufacturing faults, please contact us immediately at: firstname.lastname@example.org, please state the nature of the problem and enclose a photo of the faulty item.
Sale section items are non returnable.
We are unable to offer the Free Returns service. In the case of a return send it via a recorded delivery service back to us at:
The OffBits LTD.
2 Barzilai. St.
Your right to cancel as per the Consumer Contracts Regulations allows you to cancel your order within 14 days of receiving it.
A delivery can only be cancelled if it does not have an assigned tracking number for shipping.
If your order has already been processed and is in transit, it is not eligible for cancelled delivery. In this case, your return must be requested once the order has arrived.
The OffBits is not responsible for shipping costs that may occur regarding the return of a product.
Sale section items are non returnable.
We cannot accept responsibility/reimburse for any lost or damaged items so please do use a trackable service and keep your proof of postage.
The OffBits is not responsible for shipping costs that may occur regarding the return of a product.The OffBits may cancel a transaction or sale in the following cases:
If there is a mistake in displaying the item and / or sending the product to the customer, whether at the price of the product or in the description and specification of the product.
If it turns out that there was a malfunction in the communication and / or any other technical problem that disrupted the price of the product and / or description of the product.
In case of prevention and / or delay due to force majeure, such as, but without derogating from the generality of the aforesaid: act of war, hostility, terrorism, cyber sabotage, intentional or unintentional malfunction of the store site, strikes and lockouts, exceptional natural events, Another reason that is not the result of an act or omission of The OffBits.
In any case in which The OffBits decides, at its discretion, that there is a concern that the purchase is carried out as part of a wholesale purchase. . And / or that the Products are purchased for resale by the Buyer or anyone on its behalf.
Claims for refunds have to be made within 14 days after you received your order and subject to the return policy detailed above
The transaction may be canceled in accordance with the provisions of the Consumer Protection Law1981, and the regulations enacted thereunder, as updated from time to time (hereinafter: “the Consumer Protection Law.”) In any case of contradiction between the provisions of the Consumer Protection Law and the provisions appearing in these Articles, Consumer Protection Act is increasing.
A request to cancel / change a transaction for the reasons enumerated in these regulations and / or the Consumer Protection Law will be made within 14 days of receiving the product. A transaction can be canceled as long as the product has not been used, damaged, damaged or changed. The product must be returned to the address given to you at the time of cancellation when it is packed in its original packaging together with an original invoice
The complete and final cancellation of an order will be made only after the product has been checked by us, and only after it is determined by us that the product is valid and that no change and / or use and / or defect has been made
Products specially assembled for the customer and / or specifically ordered to the customer will not be void pursuant to the Consumer Protection Law, 1981.
If a transaction is canceled due to a defect or discrepancy in the product, The OffBits will return the part of the transaction price paid, if paid, to cancel the charge due to the transaction, give a copy of the debit cancellation notice and collect no amount from the customer, Treatment of 5% of the value of the transaction or 100 NIS, whichever is lower, without derogating from the rest of its rights in accordance with the provisions of the law. The return cost applies to the purchaser and will be paid by him.
In case of return of a product for reasons of non-conformity, The OffBits will not bear the costs of shipping the product.
The Company shall not bear any responsibility for any damage caused directly or indirectly due to a purchase on this website or due to the inability to make a purchase and that will be caused as a result of the act and / or negligence and / or negligence of the customer or any third party, including the purchase by a minor without the consent of his parents , Credit card purchases without the owner’s consent, etc. We also do not bear any damage caused by late delivery.
In addition, the images displayed on the site are for illustration purposes only and therefore there may be a difference between the appearance and / or size of the product in the picture and the appearance and / or size of the final product as received by the customer. In such a case, the plaintiff will not have any claim and / or complaint regarding the product and there is no cause for canceling the transaction
Prices & Currencies
The OffBits cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the currencies we offer to other currencies
All prices and shipment costs may change from time to time without prior notice.
The applicable price in respect of a specific purchase is the price presented on the site upon completion of the purchase.